HIPAA Notice of Privacy Practices

Who keeps your medical records

PepHealthMD keeps no medical records. It retains only contact and marketing information: the details you give on this website, such as your name, email, phone number, shipping address and messages, and your text-message choice. Your medical records are kept by the clinical team that provides your care, through its secure intake, not by PepHealthMD.

How your health information may be used and disclosed

Your health information may be used and disclosed without your written authorization:

• for treatment — for example, so a provider can evaluate you and a pharmacy can fill a prescription
• for payment — for example, to process payment for your consultation and medication
• for health care operations — for example, quality review and running the service
• when required by law, for public health and safety, for health oversight, and in other situations the HIPAA Privacy Rule permits

Uses that need your written authorization

Other uses — including marketing and any sale of your health information — need your written authorization. You may revoke an authorization in writing at any time, except where it has already been relied on.

Your rights

You have the right to:

• see and get a copy of your health information
• ask to correct health information you believe is wrong or incomplete
• ask for confidential communications, such as contact at a different address
• ask to limit what is used or shared
• get a list of certain disclosures of your health information
• get a paper copy of this notice
• choose someone to act for you
• file a complaint if you believe your rights were violated

Our responsibilities

Health information must be kept private and secure as required by law. You will be told promptly if a breach occurs that may have compromised the privacy or security of your information. The duties and practices in this notice must be followed, and your information will not be used or shared other than as described here unless you agree in writing.

Complaints

You can file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.

You can also file a complaint with PepHealthMD LLC by email at contact@pephealthmd.com or by mail at 45 N 1800 W, Pleasant Grove, UT 84062, United States.

Changes to this notice

The terms of this notice may change, and a change will apply to all information held. The current notice is always available on this page.

Questions about this notice

Reach us with questions about this policy:

Phone: (443) 443-8944

Email: contact@pephealthmd.com

Hours: 9:00 a.m.–5:00 p.m. Pacific Time

Business address: 45 N 1800 W, Pleasant Grove, UT 84062, United States

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